Apps
RG Digital – Find out how it works and have it on your cell phone!
Learn all about RG Digital and its benefits quickly and easily! With just a few clicks on your smartphone!
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Get to know RG Digital and its benefits right now!
Have you ever thought about being able to carry your RG to which place inside your smartphone? Follow our article and learn all the details of this subject!
Download your Digital ID
Check out the step-by-step guide on how to install RG Digital on your smartphone here!
About RG Digital
The feature streamlines the entire identification process, allowing you to request your duplicate document without leaving home.
Through the “RG Digital” app, your virtual identity can be stored on a cell phone, completely free of charge, and your digital document is validated throughout Brazil.
What is possible with RG Digital?
With your RG Digital, you can carry your digital identity on your smartphone and ask for your 2nd copy of the physical document, and all without leaving home!
The digital document will not fully replace the need to issue the physical document, however it will streamline many processes.
What are the main requirements to have the RG Digital?
The minimum requirements and necessary requirements to have the digital RG are:
- Having issued your RG document as of February 14, 2014;
- Have a red document number;
- Possess the QR Code, a smartphone scanning tool, on the back of the document;
- Have registered in the Automated Biometric Authentication System (Abis);
- Own version of Android 5.0 and version 10 of iOS;
- Camera of at least 5 Mp;
- Active internet connection.
Who can access the RG Digital?
People with an RG issued from February 4, 2014, bearing the red number, QR Code printed on the back, and registered in PC's Automated Biometric Identification System (Abis) have access to the digital document.
The São Paulo database, for example, has around 35 million biometric records. Otherwise, you need to request a new RG when using the tool.
Download your Digital Driver's License
Check here the step by step to download your document and always have it at hand.
What if I change my device?
In situations like; changing the smartphone device or uninstalling the app, just download it again and repeat the process to obtain the RG Digital.
However, to avoid fraud, your RG Digital will only be available for one type of cell phone, which may cause the document to be blocked if you try to obtain it on another smartphone.
If I lose my cell phone, what should I do?
If, by chance, your cell phone is stolen or stolen, know that passwords and encryption will prevent access by strangers, however, you must inform the authorities through the Electronic Police Station or in person at the posts.
But if it was just lost or is out of use, just install the RG Digital app and issue your RG Digital again.
How to request the 2nd copy of the Physical or Digital RG?
The RG Digital feature also allows requesting a duplicate of the physical document (for those over 16 years old) with the identity issued from February 2014 onwards, using the QR CODE printed on the back of the document.
Just open the app and select the 2nd copy of the RG option, following the process below:
Download your Digital Work Card
Check here the step by step to download and access your document and always have it at hand.
- Enter your RG number and your contact E-mail address;
- Choose the location to pick up the 2nd copy of the Physical RG;
- Inform your identity and proof of life by facial recognition within the application itself;
- Follow the payment steps that will be delivered to your email;
- Pick up the document in person at the chosen point (on average 10 working days), presenting the paid DARE.
To adjust the fee for the duplicate of the document, the issuer must follow the step by step for generating the DARE, sent by email, after requesting it through the application.
After that, you must access the link > Pagamentos.fazenda.sp.gov.br and follow the instructions.
Download your Digital ID
Check out the step-by-step guide on how to install RG Digital on your smartphone here!
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